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Referral Policy

Published: 25 September 2025   |   Reviewed: 5 September 2026

Clean Law does not take referral fees, commissions, or hidden payments from courtroom lawyers or referral agencies. Our role is to help clients compare options without hidden financial influence.

Why this matters

Referral arrangements can affect trust if the financial interests behind them are not visible. This policy explains where Clean Law’s boundaries are set.

Our position on referrals

• No private referral agencies (by default). We do not endorse or direct clients to private referral services.

• Neutral public resources first. When clients need a starting point, we guide them only to impartial, public-interest services such as:

  • Law Society of NSW Solicitor Referral Service

  • Community Legal Centres NSW

  • Multicultural NSW legal services

  • Legal Aid NSW (where eligible)

When clients are unable to shortlist

Some clients prefer us to save them time by building a shortlist. We may assist — always with independence intact:

• Clean Law never selects firms of its own accord.

• Names come from neutral public referral services.

• The client approves the shortlist before circulation.

• We then handle administration: circulating the case analysis, collecting proposals, and presenting them side by side.

Private referral agencies: by exception only

If a client specifically asks about a private referral agency, we may assist on a case-by-case basis - but only after the agency itself has provided written confirmation that it receives no financial benefit from referrals. We disclose this confirmation to the client in full. This pathway is always by exception, never by default.

Your choice, always

The client chooses who is approached and who is retained. Escrow, stage approvals and audits support that control by keeping funding, approval and oversight visible.

No referral payments. No hidden commissions. The client chooses who is approached.